A “How-To” Guide to Empathy and Acceptance in Design and Community

In this post, WordPress leaderĀ , elaborates on the talk he gave at WordCamp Europe this year and shares how we can make empathy a part of a larger process with the aim of making our designs in the digital space more human. His explanation of how to summon informed, critical empathy that creates solutions rather than unintended problems makes this article well worth reading.

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