Hosting Review: WPWebHost
As some of you may know, [wp] is hosted by WPWebHost. As part of my agreement with them, I’m writing an ‘honest review after three months’. It’s been about three months now. Here goes with the honest review.
In the beginning
I’ll admit it didn’t start well. About seven months ago (when the site was called Nometech) when I first launched the site in the first couple of months the site went down a lot. As in a lot a lot –
A number of times in the first couple of months I seriously considered moving hosts and asking for my money back. But I didn’t quite get that far. I tweeted I wasn’t very happy about the downtime I was experiencing and soon after I got an email from Foress, one of the founders. He explained that he was very sorry etc etc and he’d (free of charge) upgrade my hosting to a better server.
And then it all got better
Since then I don’t recall any downtime at all which has been wonderful. Whether I’d experience downtime if [wp] was moved back to the server it was on I couldn’t say, but you could do worse than to try them out for a month at $8. Which brings me onto another thing. They’re cheap! Blimey. As in really cheap. As in $80/year cheap! If I’m totally honest that was what attracted me to them in the first place and I wasn’t really expecting much for that price, but I was pleasantly surprised. Whilst their support isn’t really as WordPress savvy as they claim to be, turn around time on queries is good.
Final verdict
I’m sitting on the fence if I’m totally honest. In recent months I’ve enjoyed exceptional service but previous problems make me cautious of wholeheartedly recommending them. And this is meant to be honest. They’re cheap. Very cheap. For a small blog, you could do a lot worse (downtime was rare when there weren’t any spikes of traffic) than the $80/year they’re offering currently. For a larger site you might want to have a look at their more powerful plans and for something in the middle (such as [wp]), it’s such good value I’m going to say go for it. They’re nice people and if it all goes horribly wrong, you can get your money back if you’re within 100 days.
So there it is. I’m officially recommending WPWebHost. I was keen to keep this review the honest one it was meant to be and for that reason, I refused the offer of a 30% discount code to shovel out. However, if you would like a discount code, drop me an email and I’ll pass on your request.
Emails from their server often rejected by gmail or yahoo 🙁
Really interested maybe nextime ill try WpWebhost, but for now im only poor user and using free hosting service.
I use them too for my site, I had exactly the same issues as you with the downtime. Though I seemed to notice it even more frequently than you. I was also moved to a new server and the problems vanished instantly.
A few months ago I found their support excellent, 9/10 my request was answered by Foress usually within a couple of hours. He really seems to know his stuff! However, maybe it’s because they’ve gained a lot of popularity now but I’ve not heard from Foress in a long time. It seems to be that all requests are now answered by the Exabytes team, who don’t seem to know much about WordPress at all.
Still, I wouldn’t move away, the price is excellent and your problems will still be sorted eventually. It just might take a little bit longer than it did a few months ago.
.-= Luffer´s last blog ..New iPhone apps from West Side Systems =-.
Slightly ironic the day I write my “honest review” their support team screws up all of the posts and pages for the site; I’d had trouble with the automatic upgrader, so I asked them to have a look. I got a response within a couple of minutes saying they’d do so. Great. Except the person who did it renamed the .htaccess file which meant all pages and posts were inaccessible until a kind reader pointed it out to me on Twitter! In a roundabout way, that’s saying yeah, the support isn’t that great.
As for Foress, I found out the other day he’s left, which explains why he’s not responding to your queries!
A real honest review! I’m thinking of using them for my photography buisness next year. So it was a very insightful read. Thanks!
.-= Nat´s last blog ..Knole Park =-.
Does the affiliate earning still apply when someone signs up on a discounted coupon?
.-= Ashfame´s last blog ..How to use the 960 CSS Grid Framework =-.
I have no idea, but I’ve referred one of the WPWebHost team to the comments in this article so he’ll be able to tell you 🙂
Ok, so what I understand is that WP Webhost had to move you to a better server when you shouted about the downtimes on Twitter.
That’s cool and everything, but 2 questions come into my mind:
1. did you pay extra for the move on a better server?
2. their regular plan doesn’t handle trafiic spikes at all?
It’s kinda awkward thinking about it, because I too promoted WP Web Host (especially their Halloween contest), and I was under the impression that they do a damn good job 🙂 At least it’s good to know they don’t fall into the “unlimited everything” category, because we all knowwhat this means (check out THIS WEB HOST and read their article on defacing unlimited hosts)
As for myself, I went with Bluehost for a personal project, and if all goes well, ThemeDigital will be moved there – I’ll write about it in 3 months like you did, this is very useful for the community 😉
Cosmin.
.-= Theme Digital´s last blog ..WordPress Ecommerce Plugins, Themes and Tutorials =-.
Pretty much!
1. No, although they wanted to promote themselves through WPShout. The only other blog I know of that they’ve moved the server is CatsWhoCode.
2. In my experience, no, although whether that has changed since I was moved, I couldn’t say.
Dreamhost Rocks.No match for shared hosting.I am in love with Dreamhost.:)
.-= saad´s last blog ..Associate File Types to Portable Applications with Coffee =-.